OMNICHANNEL CCaaS WITH ON-PREMISE & CLOUD FLEXIBILITY

One Enterprise Contact Center Platform. Every Channel Built In.

XCALLY unifies WhatsApp, Voice, Email, and vendor-agnostic AI (OpenAI, Dialogflow, Lex) into one enterprise-grade platform. Deployed on-premise, in the cloud, or hybrid with flexible concurrent licensing.

1Platform instead of 4–5 tools

100%On-Premise or Cloud Freedom

20+Years entrypoint expertise

Book a Free Demo Today →See how XCALLY compares to legacy stacks →

Trusted by BPOs, banks, healthcare, and regulated sectors globally. entrypoint has been a trusted enterprise technology partner since 1996.

XCALLY Omnidesktop unified contact center workspace

Total cost of ownership

Why consolidate your contact center stack?

Most enterprise IT and operations leaders juggle separate telephony, digital messaging, dialer, and AI tools each with its own vendor, interface, and integration burden.\n\nXCALLY replaces that fragmented stack with one enterprise-grade omnichannel CCaaS platform. Concurrent licensing lets you pay for active agents not every seat. Deploy on-premise, in the cloud, or hybrid.

Feature

Legacy CCaaS (Talkdesk/Genesys)

Outdated PBX / 3CX

XCALLY by entrypoint

Licensing model

Per-seat lock-in

Hardware-bound

✓ Flexible concurrent licensing

Omnichannel (Voice + WhatsApp + Email + Chat)

✓ (costly add-ons)

✗

✓ Native, included

AI Engine Integration (OpenAI / Lex / Dialogflow)

✗ (locked-in/third-party)

✗

✓ Open AI choice, included

Visual IVR Designer (No-Code)

✓ (complex, expensive)

✗

✓ Cally Square (Drag-and-drop)

Deployment: Cloud / On-Premise / Hybrid

Cloud only

On-premise only

✓ All three options (Secure On-Prem)

CRM Integration (Salesforce, HubSpot, Zoho)

✓ (API fees apply)

✗

✓ Native, bidirectional

Compliance & Security

✓

Varies

✓ GDPR, HIPAA, ISO, Data Sovereignty

Local Enterprise Support

✗

Limited

✓ entrypoint, 20+ years expertise

Every integration between separate products is a potential failure point and another vendor to manage. Organizations that consolidate on XCALLY report faster rollout and less IT overhead from running parallel systems.

See the platform in action

Experience the power of XCALLY

From advanced integrations to full customization and data protection see how voice, digital channels, AI, and analytics come together in one enterprise workspace.

Book a live platform walkthrough →

AI that works in production

Your AI, Your Choice Chatbots & Voicebots Powered by OpenAI

Stop being locked into rigid, expensive AI modules from legacy vendors. XCALLY integrates natively with OpenAI, Dialogflow, and Amazon Lex, allowing you to deploy the exact conversational AI and automation your business needs. Whether you are automating routine inquiries, routing calls with an AI voicebot, or analyzing supervisor quality, XCALLY makes AI accessible and highly cost-effective.

“The OpenAI integration and visual designer allowed us to automate 60% of our inbound inquiries in weeks, saving thousands in agent hours.”
Head of Operations, Enterprise Customer Service

XCALLY English and Spanish AI conversation analytics

01AI Chatbots & Voicebots

Deploy intelligent virtual assistants across WhatsApp, voice, and web chat to handle up to 60% of routine inquiries automatically.

02OpenAI & ChatGPT Integration

03Sentiment Analysis & QA

04No-Code AI Automation

Platform depth

Everything Your Contact Center Needs. In One Platform.

Cally Square Visual IVR Designer

Stop waiting on developers. Cally Square's drag-and-drop interface lets your team design, test, and deploy complex IVR flows and no-code automation in minutes. Build multi-level menus, conditional routing, and self-service without code.

Native integrations

Connects to the CRM and AI stack you already use

Proven at scale

Trusted by BPOs and Regulated Enterprises Worldwide

BPOs & Outsourcing

A high-volume BPO replaced their per-seat legacy CCaaS with XCALLY's concurrent licensing. Result: 60% reduction in software licensing costs, 300% increase in outbound contact rate via Motion Bull dialer, and full GDPR compliance.

Start your evaluation

Request Your Custom Demo & TCO Comparison

Complete the form below to schedule a live technical walkthrough. We will also prepare a customized total cost of ownership (TCO) comparison against your current contact center platform, at no cost and with no obligation.

Our enterprise demo slots are limited to 5 per week to ensure each session receives dedicated preparation time. Current availability: 3 slots remaining this week.