Ganan al HaGag design gardens on roofs and balconies, for homes and for offices.
Landscape architects sell, draw, buy the plants and the pots, and go out to build with contractors.
The Challenge
They already sold, designed, bought, and went out to build. Each part sat somewhere else. Excel, WhatsApp, email.
An architect could not see how much work he had, or which projects were his. A project could fall between the chairs. There was no one sales process that everyone followed.
The Solution
We did not build everything on day one. First the sales. Then the money. Then the studio, so each architect can see which projects he is on. Then the build with the contractors. Then the dashboards.
Each part connected to the one before it. They wanted to see that it worked before we continued.
Technologies
One part after another
We started with sales, so there is one path from the first call to a closed job. Then we connected the money. Then the studio, and then the work on site.
They did not ask us to build the whole thing up front. They wanted to see one part work, and only then move to the next.
The architects came in later
After go-live, the architects barely used it. We collected what was in their way, and fixed it.
Today this is where they talk about the project. Each architect sees what is on him, and how much work he has.
Results
At first the architects barely came in. We asked what was in the way, fixed it, and now they also run their conversations there.
From sales you can see which product sells more.