Seamless, Scalable & Customer-Focused

Xcally - AI Contact Center

Xcally – AI-Powered Omnichannel Contact Center Solution For Enhanced Customer Engagement. Smarter, Affordable And Effective

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entrypoint Xcally AI Contact Center Solutions

Omnichannel Contact Center

Manage customer interactions across voice, SMS, email, chat, social media, and more from a unified interface.

AI-Powered Automation

Leverage OpenAI-powered responses, intelligent call routing, chatbots, and automation tools for enhanced efficiency.

Built-in PBX System

Eliminate the need for separate telephony solutions with a fully integrated PBX system.

Real-Time Analytics

Track performance with live dashboards, reporting, and actionable insights for continuous improvement.

All-In-One AI-Powered Contact Center Solution

Our comprehensive platform integrates everything you need for a modern contact center, including:

Omnichannel Contact Center

Manage customer interactions across voice, SMS, email, chat, social media, and more.

Built-in PBX System

Eliminate the need for separate telephony solutions with a fully integrated PBX.

AI-Driven Self-Service & Automation

Enhance customer interactions with AI, chatbots, and automation tools.

Social Media Interaction Management

Seamlessly handle conversations from WhatsApp, Facebook, Instagram, Telegram, and other platforms.

OpenAI & Advanced AI Tools

Leverage OpenAI-powered responses, intelligent call routing, and real-time analytics.

Real-Time Monitoring & Analytics

Track performance with live dashboards, reporting, and actionable insights.

Flexible Integration with Leading CRMs

Connect effortlessly with Salesforce, Dynamics 365, ServiceNow, Freshdesk, Teams, and more.

Open APIs for Custom Integrations

Easily extend capabilities to match your unique business needs.

eXsight Chargeback Monitoring & Reporting

Simplify UC&C management without losing functionality or visibility. eXsight works on all PBX systems from major switch vendors including Cisco, Avaya, Microsoft Skype for Business, Unify, Mitel, Alcatel-Lucent, Nortel, NEC and others.

Visibility

eXsight is a robust, feature-rich Chargeback Monitoring system delivering complete visibility into telecom usage. eXsight allows the tracking and control of unified communication usage in and out of the organization automatically through a network connection to any corporate switch.

Boost Productivity

The eXsight report feature is a powerful tool that can provide insight into a company's telecom usage and can also be used for determining & improving employee productivity.

Cost Saving

Our Telecom Expense Management solution enforces industry best practices and helps organizations of all sizes stop wasting and start saving. For many companies, telecom expenses represent 25% – 35% of IT costs.

eXsight supports the collection of CDR from traditional, hybrid or IP-based switches and unified communication platforms.

Chargeback Monitoring for Cisco Switches

eXsight for Cisco Switches works in both homogeneous and heterogeneous network and switch environments and has passed Cisco compatibility testing.

Why Add UC&C Analytics to Your Cisco Investment?

• Complete visibility across your entire communications network, not just Cisco systems
• Usage collection for voice, mobile, instant messages, file transfer, and presence
• Advanced chargeback capabilities with GL codes and ERP integration
• Business intelligence dashboards and robust reporting tools

Microsoft Skype for Business Chargeback Monitoring

Chargeback Monitoring for Microsoft Skype for Business

The eXsight for Microsoft Skype for Business solution supports both cloud and on-premise deployments with flexible deployment options.

Deployment Options:

• In the Cloud: Secure SaaS deployment with no hardware or maintenance
• On Premise: Traditional license-based deployment behind your firewall
• Fully Managed: Cloud deployment with remote managed services

Support for All Major Platforms

Unify Switches

Feature-rich Chargeback Monitoring for Unify environments with complete visibility into voice and unified communications usage.

Mitel Systems

Ready-to-deploy solution designed to collect CDR from Mitel technology out of the box.

Avaya Switches

Comprehensive support for Avaya unified communications with mixed infrastructure compatibility.

Cloud Chargeback Monitoring

All features of traditional solutions plus cloud benefits - no capital costs, software, or hardware required.

Save 10% to 30% in Annual Telecom Costs with Xcally Chargeback Monitoring

With over 20 years of customer satisfaction, our proven Chargeback Monitoring systems help you reduce communication service costs, measure telecom performance vs. expenses, and manage resources with trackable telemanagement.

Collect & Analyze

CDR from any PBX system

Reduce Expenses

Through enhanced visibility

Generate Reports

For all statistical needs

Why Choose Us?

Expert Guidance & Ongoing Consulting

Our team works closely with you to optimize workflows, improve agent performance, and enhance customer satisfaction over time.

Seamless Deployment & Scalability

Whether you need a small business solution or a large enterprise setup, our platform grows with your business.

Unified Agent Interface

Manage all interactions from a single dashboard, ensuring efficiency and seamless communication.

Omnichannel Flexibility

Allow customers to connect however they choose—phone, chat, email, social media, and more.

AI-Powered Enhancements

Automate repetitive tasks, improve response accuracy, and personalize customer experiences with cutting-edge AI tools.

Pelephone Digital Transformation: Monday.com Implementation and Training

A comprehensive case study of how Pelephone, one of Israel's largest telecommunications companies, successfully implemented Monday.com across thousands of employees to streamline operations, maintenance, and project management processes.

Read Case Study

Pelephone Digital Transformation: Monday.com Implementation and Training

Leverage our extensive expertise for technological excellence

With over two decades of proven experience, our experts design, implement, and optimize advanced technology solutions for organizations of all sizes. From cybersecurity to digital transformation, we help streamline operations, improve efficiency, and elevate performance over time.

Our professional consulting and ongoing oversight ensure continuous improvement across your technology landscape, maximizing efficiency, reducing operational costs, and delivering best-in-class software and hardware solutions.

20+ years of comprehensive technology excellence

Expert consulting from solution design to continuous optimization for organizations of any size

Ongoing monitoring and supervision that ensure sustained performance improvements

Proven track record of significant cost reduction and operational improvement

Comprehensive training and full support for your team throughout implementation

Our Amazing Clients

Trusted by Industry Leaders Worldwide

Join 500+ companies that trust EntryPoint with their technology needs

HaZeraSeeds of Growth

10TenOne of the largest gas stations companies in Israel

HOTOne of the largest internet and TV providers in Israel

PelephoneOne of the largest mobile operators in Israel

TnuvaOne of the largest food companies in Israel

AetnaLeading healthcare insurance provider

AmwayGlobal direct selling company

Azrieli GroupLeading real estate and retail company in Israel

Azrieli MallPremier shopping destinations in Israel

500+Companies Trust Us

Get a Free Consultation That Transforms Your Organization

Schedule a free consultation with our experts and we’ll handle the rest. We’ll have a quick call to understand your technology stack and needs, then deliver a concise report outlining how we can help you achieve measurable results from day one.